Frequently Asked Questions
Everything you need to know about your minimal jewelry essentials.
What materials are used in Caitlyn Minimalist jewelry?
We specialize in high-quality 925 Sterling Silver, 14K Gold, and Rose Gold finishes. All our pieces are lead and nickel-free, making them safe for sensitive skin.
How long does it take to process my personalized order?
Since each custom piece is handcrafted to order, please allow 7-10 business days for production before your item is shipped.
Do you offer international shipping?
Yes, we ship our minimalist designs worldwide. Shipping times and costs vary by location and will be calculated at checkout.
What is your return policy?
We accept returns on non-personalized items within 30 days of delivery. Please note that custom-made or engraved jewelry is final sale unless there is a manufacturing defect.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the airtight pouch provided with your purchase.
Can I change or cancel my order after it's been placed?
We begin processing orders quickly. If you need to make a change, please contact our support team within 12 hours of placement to ensure we can accommodate your request.